What Is Security Guard Service?

Security guard service is a broad term that encompasses a variety of security personnel who work to protect people and property. These security guards may be armed or unarmed, stationary or mobile, uniformed or non-uniformed, and employed in a wide range of industries.

The United States Department of Labor defines a security guard www.yellowpages.com as an employee who is responsible for protecting individuals or property at a place of business or other facility. Their duties include providing entrance and exit screening, personal protection, alarm response, security patrols, and system monitoring.

Their primary responsibility is to deter criminal activities by keeping an eye out for suspicious activity and reporting any incidents they encounter to the appropriate authorities. However, they also perform other important duties that help keep the business or facility safe.

Customer service is a large part of the security guard job, as their customers will often come to them for assistance if they have a problem or need information about their location. Security guards are tasked with listening to their clients and understanding their needs, helping them navigate the situation and giving them a good impression of the business.

It is also essential for security guards to have a strong sense of social and customer service skills so they can build rapport with clients and make them feel comfortable coming back to the business. This is why many security guards will be found greeting and interacting with their customers as they enter the premises and throughout their entire shift.

While most security guards will never get involved in a crime, they are trained to intervene and call the police if a threat is suspected or if they believe that a person is committing a violent act. The guards are also expected to follow their chain of command and report issues they encounter to the proper people so they can be taken care of.

The main difference between a security officer and a police officer is that a police officer typically has a more active role in enforcing laws, arresting suspects, and protecting the community at large. In contrast, security officers are primarily concerned with the safety and well-being of people or properties, and do not have a direct legal role in enforcing law.

Some jurisdictions do commission or deputize security officers and give them additional powers that are comparable to those of police officers. These powers are derived from state or provincial laws that allow security guards to contract with clients and give them Agent of the Owner (AoO) power to question occupants of private property in a manner similar to that which police officers must use when enforcing their laws.

These security services are available for a wide variety of industries, including retail and entertainment establishments, airports and train stations, sports stadiums, shopping malls, and other public places. The duties of a security guard vary according to the specific location and are based on a combination of experience, training, and qualifications.