What should be the qualities of a moving company?

If you’re preparing to move and need help packing and transporting your belongings, hiring a moving company can be worth the extra expense. However, it’s important to research companies thoroughly to ensure they have a good track record and are licensed to transport your items. You also want to know their policies and procedures regarding pricing, insurance coverage and special services. You can get a lot of this information by reading online reviews and asking friends, family members and real estate professionals for recommendations.

Most of the top moving companies provide a variety of services. For example, College Hunks offers local and long-distance moves as well as junk removal services. Its team members are professionally trained and bonded. Its website has a calculator to help customers estimate their moving costs. Additionally, the site offers a free in-home estimate and provides flat-rate pricing for full-service moves. The company also offers storage, vehicle shipping and military moves.

When comparing moving companies, it’s important to look at several factors, including customer service, pricing and insurance coverage. Some companies may offer similar pricing for basic moves, but can vary wildly when it comes to extra services like disassembly of furniture or an in-home inventory. You should also look at how the company handles unforeseen expenses, such as mileage charges.

Many moving companies require an in-person or virtual inventory to provide an estimate. This is more common for full-service movers than self-service companies that charge by the hour or container rental period. Some companies require an upfront deposit to secure a moving date, while others request payment upon delivery. You should also compare payment methods, as some companies accept credit cards only, while others only take cash or checks.

Considering that your valuables are being transported by strangers, it’s important to protect yourself against moving scams. The Better Business Bureau receives an average of 13,000 complaints involving moving companies each year. While some of these are minor issues like damaged or lost items, others are much more serious, such as price gouging or holding property hostage.

To avoid being a victim of a moving scam, it’s important to read online reviews and ask for references from previous customers. You can also check the company’s credentials with the Federal Motor Carrier Safety Administration (FMCSA). The agency’s website allows you to search for a mover by name, USDOT number or city and state. You can also file a complaint with the FMCSA by phone or online.

Whether you need help loading, unloading and transporting your belongings or just need someone to haul away unwanted items, there’s a moving company that can meet your needs. A few tips to remember when evaluating potential movers include confirming their licenses, asking about extra services, getting a written estimate and comparing insurance policies. You should also make sure to choose a company that has a reputation for excellent customer service and a commitment to fair pricing. Finally, be sure to compare the company’s quotes against other competitors and consider requesting a binding estimate.